Only have had great experience with this location in Brampton on queen street. All the staff are super kind and very helpful. Bill is the store manager. Really nice store and great staff. I came from mississauga and they were nice there too. The doctor at this location...Read more
- Friendly staff
Hakim Optical needs to be rated at 0 stars. Avoid, avoid and avoid. Went to Queen and Bay location in Toronto to get a contact removed that broke apart in my eye and yes, I bought that pack there since I've been a loyal customer for almost a decade. Things happen,...Read more
I was called to pick up 4pairs of glasses. When I got there the guy could not find the 2 pairs and gave up looking for them!!! I had to get the Manager to find the other 2 which were in the same box as my 2 were in the first place! what a tool !! they also had my...Read more
Hakim Optical - Customer Care Review
Always a great experience, friendly staff, speedy service.
Hakim Optical - Hakim Glasses Enquiry
Ottawa. Tried on several pairs. Said specifically was not interested in any sales. Wanted to know my age. Prices were hidden away and kept running to look at cost book. Would not give me a breakdown of frames, lenses. Kept trying to lump everything together. Was very evasive. Did not trust that he was being honest. Kept asking questions to evade the price. Will not return.
Hakim Optical - Very poor service
I spend 385 on my glasses and got them without the cloth and solution and was being at the same time.avery unfortunate occurrence. All I can say DISASTER
Hakim Optical - Emergency
The service on bloor and runnymed was particularly bad. The staff was so unbelievably rude and cold.
I have called and emailed but to no avail. This email is a follow-up to an unanswered telephone call that I made to the companys head office on June 8, 2017. As stated I have yet to have the courtesy of a return telephone call so that I could understand what position...Read more
Went into the Kingston Haikim store, gardeners rd. I w2as impressed with the large selection. A young gentleman was working and I am not a racist when I say this - it is only to clarify who was there - a Pakistani gentleman. We took our time looking, I gave him my...Read more
Do not buy your glasses or your frames from Hakim optical. I had to return my glasses twice because of the coating they used. Both times it was very poorly done, and I could hardly see through the lens. No one of the lens cracked, and Hakim optical refuses to fix it...Read more
Sad to say I had a terrible experience at Hakim Optical Burnaby BC (High Gate) no refund, no glasses I can see with, been dealing with this for 9 months. Took a pair of sunglass frames in to see if they could put lenses in.....Gil the manager, says sure we can do it,...Read more
Went to Hakim Optical in Barrie north end Bayfield street 4 weeks ago to purchase new prescriptions sunglasses. Went yhrough aporox. 7 oairs before female intern found one pair that would work for my prescription. LEFT A $200.00 deposit and was told approx. 2 weeks...Read more
I would like to start by saying that I have been a faithful customer for over 35yrs and have never had such a bad experience as I had yesterday anywhere ever. This is the facts I purchased a set of glasses approximately 3yrs ago and from the beginning I had issues with...Read more
I didn't like
- Rude emotionless employees
- Defective lenses they supplied
- People and the service
Got new glasses in June of 2015 at first they were ok then lense kept falling out . When I took them back , they recut the lenses to fit properly in a new frame. The most recent problem , while not wearing these prescription sun glasses for the last few months...Read more
I didn't like
- Very poor customer service
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