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Hi if someone cares I am. Hakim Optical for 5 years and always go to the one located on Yonge st. Between finch and *** . When I put an order in the staff said they will call us when the glasses are ready .we wait for 10 days and because we knew they never call...
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3.0
I didn't like
  • Rude emotionless employees
  • Rude emotionless customer services
  • Customer service
#1022012
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I purchased 3 pair of glasses because I could not decide on the 2 for 1 deal...was told I would get a great deal on the 3rd, so be it was happy. $800.00 later and nothing but problems. Got on the bus one night when it was storming out (snow) and my lens popped...
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#1006676
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Hakim Optical - Disaster
Went in the store expecting to find a huge selection of glasses, and you do, but the prescription/ sunglasses are everywhere on the shelves, tables its such a mess. You walk in, the first thing you see is a table with cluttered sunglasses all over the table on top of...
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Anonymous
Robert

I love looking at the reviews on this site. What makes me laugh is the people who say I don't like to complain but go out of there way to put there complaints on a web site we...

2.8
#1005531
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Hakim Optical Eyeglasses Review

Hakim Optical
#1010522
2.4
Details
Bought three pairs of glasses. Two pair had the same frames and when i wore them they left black marks on the side of my head.
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Customer service
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Diversity of Products or Services
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Delivery Service Review

Hakim Optical
#991898
1.0
Details
Paid for glasses still haven't received 2 1/2 months later. Always got a different reason 1916-38ave edmonton 780-468-3213
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Insurance Plans Acceptance
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Hakim Optical Eyeglasses Review

Hakim Optical
#977904
2.2
Details
My new glassses at broken ad it's the frame at St Laurent location the technician can't fix my new gram because they don't have the tool for this kind, know it's been 24 hour ad the frames or expensive ur going have a costumer from the east end travel all the way to the south end hoping this technichioncan fix this morning not happy about this
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Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
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Value for money
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Short Review on December 05, 2016

Hakim Optical
#967537
4.3
Details
Excelent service great selection kingston location
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
I went in on decembwr 16th for eye exam got reading glasses and glasses for driving was told glasses would be ready in seven to ten days not so still going on one moth know i called many times waiting on hold some times up to a half hour be then told glasses not in but...
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1.0
#992997
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When my Hakim polaroid lenses became foggy just months after the one year warranty expired, I bought another pair. (My credit card offered an extended warranty). The exact same thing happened at exactly the same time with the second pair. My Hakim clear lenses are much...
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Geophyzz
Geophyzz

I received a call from Hakim within hours of my post; and within a few more hours more my lenses looked like new - no charge!The problem was determined to be the anti-reflec...

4.6
I liked
  • Personnel
I didn't like
  • Polaroid lens quality
#992765
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Went into Rogers Rd store to have my glasses fixed (I had bought 3 pairs at once from this store) I asked a simple question and was answered very rudely by the employee. I said don't be so rude to her and she laughed in my face. I will never step in that store or any...
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h.kitchener
h.kitchener

The very name of the place could have given you a clue about their "customer service."

#992590
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I have a pair of glasses that were purchased at Hakim and I paid more than $500 for. The screw at the temple broke and I took them back to Hakim to ask what could be done. The clerk at my local location Rogers road and Keele in Toronto was not only not helpful she was...
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2.2
#991844
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I bought a pair of glasses and a pair of prescription sunglasses from Hakim Crowfoot in Calgary, Canada. I would highly recommend steering clear of this store. It is a terrible experience. The staff are so incompetent, very unintelligent, and completely unhelpful. It...
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#986171
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Hi I have appointment for eye exam yesterday for 2:40pm dec.20 mc philips location when we go there the lady ask i said i have appointment today she answered me theres no appointment for 2:40 on their list because the doctor went home 1:30 but i showed my proof in card...
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Anonymous
RizzA

I have really bad experience at mc philips winnipeg yesterday i have appointment for eye exam when we go there the lady said theres no appointment at 2:40 pm on their list but...

Anonymous
Anonymous

Poor service rude employee mc philips winnipeg

#977586
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HI, My glasses frame's one of sides (the stick goes over ears) screw was lost and I asked for a replacement. So they (Hakim Optical, 200 Bay Street, Toronto, Ontario) send it for replacement but the replacement department did not did not replace the frame, they just...
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I didn't like
  • Thuy changed a screw and said the frame was changed
#952608
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