Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Value for money

Went into the Kingston Haikim store, gardeners rd.I w2as impressed with the large selection.

A young gentleman was working and I am not a racist when I say this - it is only to clarify who was there - a Pakistani gentleman. We took our time looking, I gave him my prescription, to match up with the frames I choose. It was extremely difficult to understand his explanation that I should go to a full frame because of my prescription, as my prescription would not work in a bottom lense free design. He was helping another gentlemen and did leave the storm with him for quite some time.

I could have stolen any amount of frames because he was gone so long. When he did return, he went to his desk. I waited, waited, waited, and finally I asked him for help, and he did not respond. So again I asked if I could please have some help, then he came over.

There was lack of knowedge, and faith that this gentlemen could capably take care of your precious vision. Even with the 2 pair of glass special, I left very upsent, and my lost faith with Haikem optical. When I got my eyes re-tested, I could not wait to get to Haikem, as my first choice and recommendation to others. Is not my very last for sure now.

Business is where customer service is. I have never left a store feeling to disgruntled and dissatisfied as I was today.

Total complete lack of interfest.never never again.

Review about: Hakim Optical Sales Representative.

Reason of review: Poor customer service.

Monetary Loss: $700.

Preferred solution: Let the company propose a solution.

I didn't like: Experienc e with the one staff member present.

Had an Experience with Hakim Optical?

Write a review


Terms of Service
Post Comment

You May Also Like

Cohens Fashion Optical - Fraudulent Refund Policy and No Prescription AGAIN Cohens Fashion Optical "WARNINGS & ILLEGAL PRACTICES! 1. All of Cohen's Fashion Optical stores DO NOT PROVIDE REFUNDS. Once you provide them w/ payment, you cannot get your money back. 2. This particular..." Read more Quay Eyeware - QUAY Australia doesn't stand behind its products Quay Eyeware "Cute glasses however terrible quality! Cheap plastic...I purchased them online at Nordstrom.com. I owned the AVIATOR for 2 months and when I put it on my head it snapped. I..." Read more LensCrafters -  Don't use your hard earned $$$ on them LensCrafters "They can make your glasses wrong and still not fix them. OUT THE GATE I noticed something on my lenses they assured me just clean it. Asked them for cleaner..." Read more Hakim Optical - Right prescription - wrong lenses cut!!! Hakim Optical "Went Hakim, to get my new prescription, in the past I had glasses made with Nikon lenses and had no issue with Hakim before. But not this time! As soon..." Read more Helzberg Diamonds - Scamed Helzberg Diamonds "In April i bought my fiancee an engament ring from Helzberg. Its 14k white gold diamonds and blue sapphires. It after taxes was $3064.00 i lost my job do to..." Read more Gearbest - Changed price - have to pay more than advertised Gearbest "I bought a smartwatch. It was advertised as RM68.28. shipping is RM14. When in the payment page, I selected to use my GB wallet, which RM79, click to use GB..." Read more Physicians Hair Restoration Center - BEWARE LOREN COMITOR engaged in FRAUD & FALSE-ADVERTISING Physicians Hair Restoration Center "BEWARE – For reasons described below, Loren Comitor is a depraved individual with no morals or ethics and engaged in FRAUD & FALSE-ADVERTISING while working with Dr. Carlos J Puig..." Read more Snapfish - Trauma re printing of photo book Snapfish "oh, God . It was an art project involving 12 portraits of people. I had worked with them for a year. The book , I had spent quite a long..." Read more