Product: Hakim Optical Customer Care Clear all filters (26 of 26 reviews match)
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I had a very bad experience when it comes to customer service, prices and material. I was looking for a clerk to help me out and I saw her using her phone. After 5 min she came by and she asked me if I was doing ok. I asked her to help me find a pair of eyeglasses, but...
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1.6
Product
Hakim Optical Customer Care
I didn't like
  • People and the service
  • Way i was treated
#1226242
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I bought a pair of perscriptiin sunglasses paid a lot.In 1 year the frames cracked 4 times. They replaced them each time only because they have to. They never offered anything different or told me maybe you should get a different pair. Actually they never talked to me...
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1.6
Product
Hakim Optical Customer Care
#1213453
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I walked in for my first time ever, overwhelmed!Asked one of the girls about frames for smaller faces ... was told they are everywhere and she walked away!!Blown away Shawnessy location
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TruculentGentooPenguin
TruculentGentooPenguin

I had the same experience as yours. When I entered the shop, I saw one of the clerks using her phone. She did not even come to ask me if I needed help. (I think her name was S...

Product
Hakim Optical Customer Care
#1206748
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I am surprised they have a average of 3 star rating.For over a month I am expecting a quote. I call, message these people... Either no reply, or they hang up on you. What a poor customer service experience this has been. Probably the most incompetent staff I have had...
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1.0
Product
Hakim Optical Customer Care
#1164690
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Hakim Optical needs to be rated at 0 stars. Avoid, avoid and avoid. Went to Queen and Bay location in Toronto to get a contact removed that broke apart in my eye and yes, I bought that pack there since I've been a loyal customer for almost a decade. Things happen,...
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Anonymous
Anonymous

Lol for one sounds like she is not an optician so she can't dispense your contacts to you.. two where are your glasses? You shouldn't be wearing contacts if you don't own cont...

1.0
Product
Hakim Optical Customer Care
I didn't like
  • Recent experience
  • Rude emotionless employees
#1131132
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Hakim Optical - Customer Care Review

Always a great experience, friendly staff, speedy service.
Product
Hakim Optical Customer Care
#1127228
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Hakim Optical - Hakim Glasses Enquiry

Ottawa. Tried on several pairs. Said specifically was not interested in any sales. Wanted to know my age. Prices were hidden away and kept running to look at cost book. Would not give me a breakdown of frames, lenses. Kept trying to lump everything together. Was very evasive. Did not trust that he was being honest. Kept asking questions to evade the price. Will not return.
2.3
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Staff
Value for money
Product
Hakim Optical Customer Care
#1126105
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Hakim Optical - Emergency

The service on bloor and runnymed was particularly bad. The staff was so unbelievably rude and cold.
1.5
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
Hakim Optical Customer Care
#1089748
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Hakim Optical - Not happy .A Rude employee .

I was pucking out frames an employee said to me they me fall an break them.. trying pick out .was ugly the ones she showed me an as i called to see one employee said i had not pick out an them she was quite on phone the employee that was rude me was on the phone i believe there more complain
3.5
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Brockville, Ontario
Product
Hakim Optical Customer Care
#1082179
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Hakim Optical for 5 years and always go to the one located on Yonge st. Between finch and *** . When I put an order in the staff said they will call us when the glasses are ready .we wait for 10 days and because we knew they never call (previous experience) we went...
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3.0
Product
Hakim Optical Customer Care
I didn't like
  • Customer service
  • Rude emotionless customer services
  • Rude emotionless employees
#1022012
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