Product: Hakim Optical Customer Care Clear all filters (0 of 30 reviews match)
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I have purchased frames and contacts from Hakim for years. However today, I encountered such disrespect and unprofessionalism from the store manager at Rogers and Keele St. (Michelle I believe is her name) that I doubt I will ever return, and certainly never to that...
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UniformJackRussel
UniformJackRussel

its Canada wide apparently - greedy company - I have boycotted this company and will bad mouth them till their business crashes-cause that's what happens to greedy companies!

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Hakim Optical Customer Care
#1354582
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I took my prescription in Oct 2017 and when the glasses arrived they made my vision totally blurry. I went back and the optometrist told me I had cataracts and needed to have surgery. Went back to Hakim and they told me no problem when the cataract surgery is done...
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UniformJackRussel
UniformJackRussel

its Canada wide apparently - greedy company - I have boycotted this company and will bad mouth them till their business crashes-cause that's what happens to greedy companies!

2.4
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Hakim Optical Customer Care
#1347151
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We found a pair of glasses at hakim Bayers Lake that seemed to fit well and were a reasonable price around $250. Went on a Friday evening to order them and was told glasses can only be ordered , picked up or adjusted when there is an optician !? We were told there...
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Hakim Optical Customer Care
#1338395
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I am a professional working in London Ontario who serves an at risk population who require Social Assistance. I have heard many times from clients that the customer service and treatment received from employees at Hakim Opticals in London has been less than ideal. I...
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Anonymous
dominic

terrible service and bloody expensivewaiting over a week for my new eye ware.I will never use this company again.

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Hakim Optical Customer Care
#1273487
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I had a very bad experience when it comes to customer service, prices and material. I was looking for a clerk to help me out and I saw her using her phone. After 5 min she came by and she asked me if I was doing ok. I asked her to help me find a pair of eyeglasses, but...
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UniformJackRussel
UniformJackRussel

lucky you, that you didn't give them your business! Its Canada wide apparently - greedy company - I have boycotted this company and will bad mouth them till their business cra...

1.6
Product
Hakim Optical Customer Care
I didn't like
  • Way i was treated
  • People and the service
#1226242
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Hakim Optical - Cheap product

I bought a pair of perscriptiin sunglasses paid a lot. In 1 year the frames cracked 4 times. They replaced them each time only because they have to. They never offered anything different or told me maybe you should get a different pair. Actually they never talked to me they just got another pair and replaced the lenses. I was very disappointed. Went and got other glasses from another store and they explained so much about glasses the do’s and don’t. So happy.
1.6
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Customer service
Diversity of Products or Services
Insurance Plans Acceptance
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Product or Service Quality
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Value for money
Product
Hakim Optical Customer Care
#1213453
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I walked in for my first time ever, overwhelmed!Asked one of the girls about frames for smaller faces ... was told they are everywhere and she walked away!!Blown away Shawnessy location
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TruculentGentooPenguin
TruculentGentooPenguin

I had the same experience as yours. When I entered the shop, I saw one of the clerks using her phone. She did not even come to ask me if I needed help. (I think her name was S...

Product
Hakim Optical Customer Care
#1206748
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I am surprised they have a average of 3 star rating.For over a month I am expecting a quote. I call, message these people... Either no reply, or they hang up on you. What a poor customer service experience this has been. Probably the most incompetent staff I have had...
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1.0
Product
Hakim Optical Customer Care
#1164690
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Hakim Optical needs to be rated at 0 stars. Avoid, avoid and avoid. Went to Queen and Bay location in Toronto to get a contact removed that broke apart in my eye and yes, I bought that pack there since I've been a loyal customer for almost a decade. Things happen,...
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Anonymous
Anonymous

Lol for one sounds like she is not an optician so she can't dispense your contacts to you.. two where are your glasses? You shouldn't be wearing contacts if you don't own cont...

1.0
Product
Hakim Optical Customer Care
I didn't like
  • Rude emotionless employees
  • Recent experience
#1131132
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Hakim Optical - Customer Care Review

Always a great experience, friendly staff, speedy service.
Product
Hakim Optical Customer Care
#1127228
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