Latest review first
Hakim Optical in Windsor, Ontario - Why did he do that
I recently published my frame and lenses everying was service was very good but at end when i ask for lenses cleaning solution he tell me i have to PAY for it but when i want two days later to get my glasses adjusted they were giving FREE with case and the cleaing cloth.I am just wondering .
Hakim Optical - Garbage
In less than a year all 4 pairs of reading glasses broke. Complete Garbage frames.
When picking out frames, the ladies were very helpful and friendly. Only thing was they made no attempt to make sure they actually fit right, even after paying. When my glasses were ready a week later (progressives), one pair was ok but couldn't find the reading part...Read more
Your review #1402567 about Hakim Optical 17 December 2018 Thank you for the follow-up. The complainant was eventually contacted by a representative of Hakim Optical. He insisted on putting complainant on speaker-phone so others could listen in. He denied this was the...Read more
This customer called a Hakim location and your representative (clerk 3626) said they would make a reservation with your other representative to test eyes and provide updated prescription if needed. On 7 Nov. customer kept appointment made by your representative at...Read more
Purchased Jan 2017 - frames from Floor (how many people USED them before I purchased them - then they get “adjusted” for me) during the month of sep 2018 - I felt my reading glasses getting loose - thinking of going to hakim on Queensway where purchased for adjustment...Read more
I called complained about the scratched on my glasses the man tells me to go see him . He tells me no hope for fixing the scratches I asked for price code for new lens he gives me the code when I asked for copy of the pricrption which he just got printed from computer...Read more
Ordered glasses July 2018. Lady stated no longer 1 hour service even though large sign in window. Guaranteed following week. They weren’t in when I was going on holidays. I got one pair. I was in Ontario few days. They said they would send them there. They did not. I...Read more
Hakim Optical Store 151, Edmonton , AB, South Common location, Inexperienced optician, took 3 weeks to receive two sets of new glasses (Progressive & computer progressive). Only to find out that the incorrect lens thickness was ordered hence the lenses were curving &...Read more
Unfortunately this was worst customer-service experience of my life, and I wish I had never set my foot in that store! I really don't want someone else to have this kind of Horrible experience, I did share this experience with many colleagues, friends and family....Read more
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