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I purchased 2 pairs of progressive glasses for myself in May 2018 paying a little over $800 combined. I noticed what I thought was a smudge on the lenses and upon further inspection could see small numbers and letters etched into the glass on both pairs and all lenses....
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#1294976
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Hakim Optical - Poor quality and high expense

Have tried their glasses for several years. Ever notice how often you need new lenses because they scratch so easily. Plastic, glass and coated lenses all are made from substandard materials.Save your money and get better quality at WalMart.
2.0
Details
Advertised vs Delivered
Equipment Quality
Insurance Plans Acceptance
Layout of Store
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
#1293197
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July 17, 2017 · Sad to say I had a terrible experience at Hakim Optical Burnaby BC (High Gate) no refund, no glasses I can see with, been dealing with this for 9 months. Took a pair of sunglass frames in to see if they could put lenses in.....Gil the manager, says sure...
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1.0
I didn't like
  • Poor quality lenses
  • Poor quality of the lenses
#1292389
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While in the store, I had a low sugar episode, resulting being out of sorts (first time it happens), the lady sale person manipulated my experience of being overwhelmed in the store and sold me over expensive reading glasses. Which are totally out of my budget, and so...
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1.0
I didn't like
  • Sale person manipulative
  • Sale person greedy
  • No refund policy
#1286468
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Hakim Optical - Hakim London Ontario - NEVER AGAIN!
I'd heard Hakim was a great bargain but made a terrible mistake going with them, should have used the place that did my exam, which seemed much more professional and personal. Ordered a pair of progressives, very plain black "nerd" frames, and a pair of single vision...
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Anonymous
Educated

All progressives do have engravings ... your not a liar just uneducated.

1.3
I didn't like
  • Wrong prescription experience
#1275145
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I am a professional working in London Ontario who serves an at risk population who require Social Assistance. I have heard many times from clients that the customer service and treatment received from employees at Hakim Opticals in London has been less than ideal. I...
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Anonymous
dominic

terrible service and bloody expensivewaiting over a week for my new eye ware.I will never use this company again.

#1273487
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DO NOT GO TO HAKIM OPTICAL They gave me wrong frames. They also lied to me. Not friendly at all. I will never go ever there again and I do not recommend anyone to go. I would rather pay more somewhere else. DO NOT GO TO HAKIM OPTICAL They gave me wrong frames. They...
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1.8
#1264590
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I visit store on Friday and I explain that I have doctor appointment after 10 days as I am complete my 65 years, as OHIP covers free eye check. However the sales person ask for my Health Card and contact doctor or some other person on phone and reply me that I am...
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1.0
#1260328
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Hakim Optical - Mistreatment client with manulife insurance coverage
I have insurance of manulife of 250$ and i bought a glasses for 199$ at the st Laurent store . But the sale woman only told me I could use my assurance only once . After a couple of minutes of explanation , she canceled my order. And I called my assurance company and...
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Anonymous
Joey

You posted an image of your personal info on a public site. Brilliant

#1246334
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Contact Hakim Optical

Mailing Address:
Hakim Optical Laboratory Limited
3rd Floor 128 Hazelton Ave
Toronto, Ontario M5R 2E5
Canada
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Hakim Optical Products and Services

Now into my 4th pair from Hakim these are the worst set- arms fall off because screw falls out or break not from abuse frames not adjusted properly and keep going back to store arms so tight that they have worn indentation in the sides of my head the store has been...
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Anonymous
Lg

I had the same problem with my 2 pairs - one was a pair of prescription sunglasses & screws popped out many times. They fixed it but the 4th time with attitude. 2nd pair was t...

3.6
#1241489
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