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Hakim Optical in Windsor, Ontario - Why did he do that

I recently published my frame and lenses everying was service was very good but at end when i ask for lenses cleaning solution he tell me i have to PAY for it but when i want two days later to get my glasses adjusted they were giving FREE with case and the cleaing cloth.I am just wondering .
4.8
Details
Customer service
Delivery Service
Diversity of Products or Services
Equipment Quality
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Value for money
#1445815
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Hakim Optical - Garbage

In less than a year all 4 pairs of reading glasses broke. Complete Garbage frames.
#1440379
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When picking out frames, the ladies were very helpful and friendly. Only thing was they made no attempt to make sure they actually fit right, even after paying. When my glasses were ready a week later (progressives), one pair was ok but couldn't find the reading part...
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#1428980
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Your review #1402567 about Hakim Optical 17 December 2018 Thank you for the follow-up. The complainant was eventually contacted by a representative of Hakim Optical. He insisted on putting complainant on speaker-phone so others could listen in. He denied this was the...
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#1427009
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This customer called a Hakim location and your representative (clerk 3626) said they would make a reservation with your other representative to test eyes and provide updated prescription if needed. On 7 Nov. customer kept appointment made by your representative at...
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Anonymous
J. De Marco

Type your message hereTo whom it may concern: The complainant in the Hakim Optical dispute over two pair of glasses received from location (12) twelve at 2547 Danforth Avenue,...

1.3
#1402567
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Featured
Hakim Optical - Warranty on $438.00 frames arm broke
Purchased Jan 2017 - frames from Floor (how many people USED them before I purchased them - then they get “adjusted” for me) during the month of sep 2018 - I felt my reading glasses getting loose - thinking of going to hakim on Queensway where purchased for adjustment...
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Anonymous
Anonymous

Same story with my 4 pair of glasses.

Anonymous
Experienced

They are computer/reading glasses. You take them off and on all the time which puts a lot of stress on the light hinge that it has. This is not poor workman ship nor does an a...

1.9
I liked
  • Selection and cathy specifically
  • Variety of frames
  • Friendly staff
I didn't like
  • Warranty
#1392282
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I called complained about the scratched on my glasses the man tells me to go see him . He tells me no hope for fixing the scratches I asked for price code for new lens he gives me the code when I asked for copy of the pricrption which he just got printed from computer...
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UniformJackRussel
UniformJackRussel

this company is a rip-off - the have become GREEDY - boycott them!

Anonymous
Anonymous

wow. Thanks for sharing your views on them, I'll stay away.

#1387878
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Ordered glasses July 2018. Lady stated no longer 1 hour service even though large sign in window. Guaranteed following week. They weren’t in when I was going on holidays. I got one pair. I was in Ontario few days. They said they would send them there. They did not. I...
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UniformJackRussel
UniformJackRussel

100% - this company is GREEDY - and I boycott this company and will bad mouth them till their business crashes - cause that's what happens to greedy people!!!!!

1.1
#1384160
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Hakim Optical Store 151, Edmonton , AB, South Common location, Inexperienced optician, took 3 weeks to receive two sets of new glasses (Progressive & computer progressive). Only to find out that the incorrect lens thickness was ordered hence the lenses were curving &...
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UniformJackRussel
UniformJackRussel

wholly is it worldwide I wonder? I'm in Ontario and this company is just pure greedy - I boycott this company and will bad mouth them till their business crashes - and it will...

#1369326
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Contact Hakim Optical

Mailing Address:
Hakim Optical Laboratory Limited
3rd Floor 128 Hazelton Ave
Toronto, Ontario M5R 2E5
Canada
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Unfortunately this was worst customer-service experience of my life, and I wish I had never set my foot in that store! I really don't want someone else to have this kind of Horrible experience, I did share this experience with many colleagues, friends and family....
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UniformJackRussel
UniformJackRussel

so far its Canada wide - I wonder if Hakim is worldwide? this company is GREEDY and I have boycotted them and I will bad mouth them till their business crashes - because that'...

1.3
I didn't like
  • Refund and cancellation policy
  • Exchange
#1361547
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