Bought bifocal sunglasses at Hakim. After trying to wear them without headache , I returned to them and they said I had to get used to the new prescription. After summer , I put them away as they are frames that are white. Following summer I tried again. Could not cope...Read more
I have worn glasses for 45 years and the only reason ever to change them was a changed prescription. This time I very foolishly selected Hakim who sold me 2 pair. They both clouded up. I returned 1 pair which they fixed, but admittedly I was tardy with returning the...Read more
Glasses are no good - wanted to see their other eye doctor. That confirmed that and the appointment the evening before. Then, 40 minutes before the appointment they cancelled it and said I have to see the same eye doctor (who botched it the first time). I showed up for...Read more
Hakim Optical Eyeglass Lenses Review
Spent over 500 on lenses with frames...now have scratches...less than 2 years old. ..no warranty...been customer since 1999. ..no more ! Spend that amount of money and no warranty? I see why alot of your store advertise opticians required. . once chance to redeem yourself...to call me ...other than that see ya!
Hakim Optical Customer Care Review
Steels and hurrontario location has very poor customers service
Very dissatisfied. Empty promises, dishonest and poor customer service. Will not recommend anyone to them.
Hakim Optical Manager Review
I bought contact lenses solution from hakim optical from steels and hurrontario st It was expire I went back told the manager she told me it okay it's still good even after expire it was Cindy she was very roud person
I have been a customer in Guelph for several years and they have not been able to adjust my glasses so that they don't hurt my nose or ear. It takes several trips and you have to hope to get the right woman as the one woman does her job with no interest and very...Read more
Purchased. 2 pair of eyeglasses from Hakim. In Barrie Ontario I requested titanium frames. And transition lenses Frames disassembled. At one month. Both pairs. Lessens. Was damaged Was quoted $80. For repairs 7 times in one year. The. Frames. Allowed the lenses to...Read more
Gore Bay, Ontario
I didn't like
- Poor quality of the lenses
- Very poor customer service
After travelling around Europe for a month, I went to the local Hakim Optical shop where I had bought 2 for 1 glasses two years ago. One of the frames have red and black colour on them; this part was peeling. (They had also fallen off my head and cracked in one spot...Read more
I bought 2 pairs of glasses with progressive lenses in February 2016 (approximately $700). I was provided with lenses not suitable for office/computer work and for general purposes. They were reluctant to redo them, and I insisted because I could not use them at all....Read more
As a long time happy customer I recently went in to have my scratched lenses replace, unwittingly I agreed to have a "mandatory" ?? examination ($80.00) a few days later. After that was done I figured they would go ahead and make the new lenses with little fuss and...Read more
The eye doctor Hakim Opticals in Fredericton gave me the wrong prescription so obviously for 1 month, I could not see well and I had suffered from headache. Then, I was so suspicious so I double checked with another eye doctor and found that the prescription was not...Read more
I didn't like
- Wrong prescription experience
First Time eyeglass wearer. Could see out of my left side not my right while wearing these glasses was told because my left eye is dominant can't understand why people who are in this business faught with me I found the customer service to be very poor and borderline...Read more
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