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This is my second visit to Hakim Kanata. First time about 7 years ago was iffy ... but I thought hey, new management, maybe it has changed. 1) You don't know what the comparative price of frames and lenses are. No frames have prices on, they pull numbers out of the...
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2.0
#1150497
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Only have had great experience with this location in Brampton on queen street. All the staff are super kind and very helpful. Bill is the store manager. Really nice store and great staff. I came from mississauga and they were nice there too. The doctor at this location...
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5.0
I liked
  • Friendly staff
#1135987
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Hakim Optical needs to be rated at 0 stars. Avoid, avoid and avoid. Went to Queen and Bay location in Toronto to get a contact removed that broke apart in my eye and yes, I bought that pack there since I've been a loyal customer for almost a decade. Things happen,...
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Anonymous
Anonymous

Lol for one sounds like she is not an optician so she can't dispense your contacts to you.. two where are your glasses? You shouldn't be wearing contacts if you don't own cont...

1.0
I didn't like
  • Recent experience
  • Rude emotionless employees
#1131132
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Hakim Optical - Customer Care Review

Always a great experience, friendly staff, speedy service.
#1127228
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Hakim Optical - Hakim Glasses Enquiry

Ottawa. Tried on several pairs. Said specifically was not interested in any sales. Wanted to know my age. Prices were hidden away and kept running to look at cost book. Would not give me a breakdown of frames, lenses. Kept trying to lump everything together. Was very evasive. Did not trust that he was being honest. Kept asking questions to evade the price. Will not return.
2.3
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
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Value for money
#1126105
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Hakim Optical - Very poor service

I spend 385 on my glasses and got them without the cloth and solution and was being at the same time.avery unfortunate occurrence. All I can say DISASTER
1.0
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Customer service
Price Affordability
Staff
Value for money
#1111060
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I was called to pick up 4pairs of glasses. When I got there the guy could not find the 2 pairs and gave up looking for them!!! I had to get the Manager to find the other 2 which were in the same box as my 2 were in the first place! what a tool !! they also had my...
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Anonymous
Curious

Location?

1.0
#1107861
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I have called and emailed but to no avail. This email is a follow-up to an unanswered telephone call that I made to the companys head office on June 8, 2017. As stated I have yet to have the courtesy of a return telephone call so that I could understand what position...
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I didn't like
  • Service and the wrong lenses than what was paid for
#1091031
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Hakim Optical - Emergency

The service on bloor and runnymed was particularly bad. The staff was so unbelievably rude and cold.
1.5
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1089748
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Went into the Kingston Haikim store, gardeners rd. I w2as impressed with the large selection. A young gentleman was working and I am not a racist when I say this - it is only to clarify who was there - a Pakistani gentleman. We took our time looking, I gave him my...
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3.7
I didn't like
  • Experienc e with the one staff member present
#1088590
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