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I went in on decembwr 16th for eye exam got reading glasses and glasses for driving was told glasses would be ready in seven to ten days not so still going on one moth know i called many times waiting on hold some times up to a half hour be then told glasses not in but...
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1.0
#992997
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When my Hakim polaroid lenses became foggy just months after the one year warranty expired, I bought another pair. (My credit card offered an extended warranty). The exact same thing happened at exactly the same time with the second pair. My Hakim clear lenses are much...
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Geophyzz
Geophyzz

I received a call from Hakim within hours of my post; and within a few more hours more my lenses looked like new - no charge!The problem was determined to be the anti-reflec...

4.6
I liked
  • Personnel
I didn't like
  • Polaroid lens quality
#992765
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Went into Rogers Rd store to have my glasses fixed (I had bought 3 pairs at once from this store) I asked a simple question and was answered very rudely by the employee. I said don't be so rude to her and she laughed in my face. I will never step in that store or any...
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h.kitchener
h.kitchener

The very name of the place could have given you a clue about their "customer service."

#992590
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Delivery Service Review

Hakim Optical
#991898
1.0
Details
Paid for glasses still haven't received 2 1/2 months later. Always got a different reason 1916-38ave edmonton 780-468-3213
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Hakim Optical Eyeglasses Review

Hakim Optical
#977904
2.2
Details
My new glassses at broken ad it's the frame at St Laurent location the technician can't fix my new gram because they don't have the tool for this kind, know it's been 24 hour ad the frames or expensive ur going have a costumer from the east end travel all the way to the south end hoping this technichioncan fix this morning not happy about this
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Short Review on December 05, 2016

Hakim Optical
#967537
4.3
Details
Excelent service great selection kingston location
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Customer service
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Hakim Optical Eyeglass Lenses Review

Hakim Optical
#886785
3.1
Details
Spent over 500 on lenses with frames...now have scratches...less than 2 years old. ..no warranty...been customer since 1999. ..no more ! Spend that amount of money and no warranty? I see why alot of your store advertise opticians required. . once chance to redeem yourself...to call me ...other than that see ya!
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I have a pair of glasses that were purchased at Hakim and I paid more than $500 for. The screw at the temple broke and I took them back to Hakim to ask what could be done. The clerk at my local location Rogers road and Keele in Toronto was not only not helpful she was...
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2.2
#991844
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I bought a pair of glasses and a pair of prescription sunglasses from Hakim Crowfoot in Calgary, Canada. I would highly recommend steering clear of this store. It is a terrible experience. The staff are so incompetent, very unintelligent, and completely unhelpful. It...
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#986171
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Hi I have appointment for eye exam yesterday for 2:40pm dec.20 mc philips location when we go there the lady ask i said i have appointment today she answered me theres no appointment for 2:40 on their list because the doctor went home 1:30 but i showed my proof in card...
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Anonymous
RizzA

I have really bad experience at mc philips winnipeg yesterday i have appointment for eye exam when we go there the lady said theres no appointment at 2:40 pm on their list but...

Anonymous
Anonymous

Poor service rude employee mc philips winnipeg

#977586
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HI, My glasses frame's one of sides (the stick goes over ears) screw was lost and I asked for a replacement. So they (Hakim Optical, 200 Bay Street, Toronto, Ontario) send it for replacement but the replacement department did not did not replace the frame, they just...
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I didn't like
  • Thuy changed a screw and said the frame was changed
#952608
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Bought bifocal sunglasses at Hakim. After trying to wear them without headache , I returned to them and they said I had to get used to the new prescription. After summer , I put them away as they are frames that are white. Following summer I tried again. Could not cope...
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Anonymous
Anonymous

Anyone else have a bad experience at Hakim ?

1.0
#950404
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I have worn glasses for 45 years and the only reason ever to change them was a changed prescription. This time I very foolishly selected Hakim who sold me 2 pair. They both clouded up. I returned 1 pair which they fixed, but admittedly I was tardy with returning the...
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1.5
I didn't like
  • Defective lenses they supplied
  • Rude emotionless employees
#920387
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Glasses are no good - wanted to see their other eye doctor. That confirmed that and the appointment the evening before. Then, 40 minutes before the appointment they cancelled it and said I have to see the same eye doctor (who botched it the first time). I showed up for...
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#913713
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