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Bought bifocal sunglasses at Hakim. After trying to wear them without headache , I returned to them and they said I had to get used to the new prescription. After summer , I put them away as they are frames that are white. Following summer I tried again. Could not cope...
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Anonymous
Anonymous

Anyone else have a bad experience at Hakim ?

1.0
#950404
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I have worn glasses for 45 years and the only reason ever to change them was a changed prescription. This time I very foolishly selected Hakim who sold me 2 pair. They both clouded up. I returned 1 pair which they fixed, but admittedly I was tardy with returning the...
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1.5
I didn't like
  • Rude emotionless employees
  • Defective lenses they supplied
#920387
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Glasses are no good - wanted to see their other eye doctor. That confirmed that and the appointment the evening before. Then, 40 minutes before the appointment they cancelled it and said I have to see the same eye doctor (who botched it the first time). I showed up for...
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#913713
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Hakim Optical Eyeglass Lenses Review

Hakim Optical
#886785
3.1
Details
Spent over 500 on lenses with frames...now have scratches...less than 2 years old. ..no warranty...been customer since 1999. ..no more ! Spend that amount of money and no warranty? I see why alot of your store advertise opticians required. . once chance to redeem yourself...to call me ...other than that see ya!
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Hakim Optical Customer Care Review

Hakim Optical
#862280
Steels and hurrontario location has very poor customers service
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Optical Review

Hakim Optical
#855501
1.3
Details
Very dissatisfied. Empty promises, dishonest and poor customer service. Will not recommend anyone to them.
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Hakim Optical Manager Review

Hakim Optical
#852279
1.0
Details
I bought contact lenses solution from hakim optical from steels and hurrontario st It was expire I went back told the manager she told me it okay it's still good even after expire it was Cindy she was very roud person
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I have been a customer in Guelph for several years and they have not been able to adjust my glasses so that they don't hurt my nose or ear. It takes several trips and you have to hope to get the right woman as the one woman does her job with no interest and very...
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1.8
I didn't like
  • People and the service
  • Inability to adjust frames properly
  • Rude emotionless employees
#910924
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Purchased. 2 pair of eyeglasses from Hakim. In Barrie Ontario I requested titanium frames. And transition lenses Frames disassembled. At one month. Both pairs. Lessens. Was damaged Was quoted $80. For repairs 7 times in one year. The. Frames. Allowed the lenses to...
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1.1
Gore Bay, Ontario
I didn't like
  • Poor quality of the lenses
  • Very poor customer service
#908336
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After travelling around Europe for a month, I went to the local Hakim Optical shop where I had bought 2 for 1 glasses two years ago. One of the frames have red and black colour on them; this part was peeling. (They had also fallen off my head and cracked in one spot...
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#896148
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I bought 2 pairs of glasses with progressive lenses in February 2016 (approximately $700). I was provided with lenses not suitable for office/computer work and for general purposes. They were reluctant to redo them, and I insisted because I could not use them at all....
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2.5
I liked
  • Variety of frames
#893074
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As a long time happy customer I recently went in to have my scratched lenses replace, unwittingly I agreed to have a "mandatory" ?? examination ($80.00) a few days later. After that was done I figured they would go ahead and make the new lenses with little fuss and...
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#886995
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The eye doctor Hakim Opticals in Fredericton gave me the wrong prescription so obviously for 1 month, I could not see well and I had suffered from headache. Then, I was so suspicious so I double checked with another eye doctor and found that the prescription was not...
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1.6
I didn't like
  • Wrong prescription experience
#876807
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First Time eyeglass wearer. Could see out of my left side not my right while wearing these glasses was told because my left eye is dominant can't understand why people who are in this business faught with me I found the customer service to be very poor and borderline...
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h.kitchener
h.kitchener

Go see an ophthalmologist, who is a medical doctor, not just an optometrist. Why would you go to an eye place with that name anyway???

1.2
#875910
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